Terms
These terms cover your use of this page and what applying for a launch partner spot does, and doesn't, commit you to.
Last updated: .
1. Who we are
This page is operated by Lumora ("Lumora", "we"), company number , registered office . Contact: info@lumoraai.co.uk.
2. Applying is not a contract
Submitting the application form or booking a call does not create a contract between you and Lumora, and doesn't oblige either of us to go further. Applications are open to owners, co-owners, partners and principal dentists of independent UK dental practices. We may decline an application, or close applications, at any time. The number of launch partner spots shown on the page is the number available on the day.
3. The launch partner offer
The offer described on this page is a summary. Its terms for launch partners are:
- A 0% referral fee for the first six months after the Lumora patient app launches. The six months start on launch day, not the day you apply or sign.
- No platform fee, setup fee or subscription at any point.
- No contract and no minimum term. A launch partner can leave at any time.
- From month seven, any referral fee is agreed with each partner by mutual agreement, in writing, before it applies. If no agreement is reached, nothing is owed and the partner may leave.
- Patients pay the practice's own consultation fee in the app when they book. The fee is paid to the practice's account. Card-processing terms will be set out in the letter of intent.
After the call, launch partners are offered a short, non-binding letter of intent. It contains no exclusivity and no financial commitment. The letter of intent, and any later written agreement, takes precedence over this summary.
4. What Lumora is
Lumora is a home monitoring app. It supports, and never replaces, clinical examination. Lumora does not diagnose or treat patients. Clinical judgement, diagnosis and treatment remain entirely with the treating dentist. Nothing on this page is a promise of patient numbers, bookings or revenue.
5. Using this page
- Give accurate information in the form. Don't submit applications on behalf of a practice you don't have authority to represent.
- Don't include any patient information in the form or on the call.
- Don't attempt to interfere with the page, its forms or its services, or use automated tools to submit applications.
The page, its text, screenshots and branding belong to Lumora or its licensors. You may share a link to the page freely. Screenshots on this page show fictional patients and example data.
6. Your data
How we use the information you give us is set out in our privacy notice.
7. Liability
This page is provided as is. To the extent permitted by law, we are not liable for any loss arising from reliance on the page's content, or from the page being unavailable. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.
8. Law
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.